We regard your privacy as important. Information we collect from you, where you choose to provide it to us, enables us to send you information about products and services in which you register an interest. This information may be provided to other companies within the EOL IT Services Ltd group for this purpose. By providing us with your information you consent to us processing it for this purpose. We will not pass it on to any third party outside EOL IT Services Ltd.

The EOL IT Services Ltd web site automatically captures certain information about visitors which is used to produce statistics about the use of the site. The following types of information are automatically collected and stored about any visit:

  • the Internet domain and Internet Protocol (IP) address from which you access the site;
  • the type of Internet browser and the operating system of the computer you use to access the site;
  • the date and time you visit the site;
  • the pages you visit on the site;
  • if you linked to our site from another website, the address of that website;
  • if you linked to the site from a search engine, the address of that search engine and the search term you used.

This information is collected by our web server and is only used for system administration and to provide statistics which we use to evaluate use of our site.

We do use cookies for collecting user information from the home page of the EOL site, but these cookies do not collect any personal information. You will be asked for your consent to allow us to store cookies when you first arrive on our site.

You may however be asked for personal information if you enquire about using our services (such as our shredding or collection services and newsletters or if you make a general enquiry or ask us to contact you). We will only use the personal information you provide to discuss these services with you. We will not provide your information to any other organisation other than within EOL IT Services Ltd.

Links within this site to other websites are not covered by this policy.

Please contact our Data Protection team here if you have any queries or require further information:

dataprotection-team@eolitservices.co.uk

What is the information that EOL collects used for?

Our site may place certain ‘cookies’ on the site user’s computer or device, ‘cookies’ are small text files placed on a computer or other device when accessing web page and are used for tracking various things as described above. EOL use cookies to facilitate and improve a site user’s experience of our site and to provide and improve our services. EOL have carefully chosen these cookies and have taken steps to ensure that site user privacy is protected and respected at all times. These cookies do not collect personal information and cannot be used to identify an individual. All cookies used by and on our site are in accordance with current UK and EU Cookie Law.

Before any cookies are placed on a site user computer or device, site users will be shown a message bar or pop-up message (depending on the browser in use) requesting their consent to set those cookies.

By clicking on ‘Accept’, clicking elsewhere on the site or closing the message or pop-up, site users are giving their consent to the placing of cookies. Site users may, if they wish, block or deny consent to the placing of cookies; however certain features of our site may not function fully or as intended (See Disabling Cookies below for further details)

Certain features of our site depend on cookies to function correctly. Site users may block these cookies by changing their internet browser settings as detailed below, but please be aware that our site may not function as intended if site users do so. EOL have taken great care to ensure that site user privacy is not at risk by allowing them.

Our site uses ‘analytics’ services provided by Google. EOL website ‘analytics’ refers to a set of online tools used to collect and analyse web site usage statistics, enabling EOL to better understand how people use our site. This, in turn, enables EOL to improve our site and services offered through it. Site users do not have to allow EOL to use these cookies, as detailed below, however whilst our use of them does not pose any risk to site user privacy or safe use of our site, it does enable EOL to continually improve our site, making it a better and more useful experience for site users.

The analytics services used by our site use cookies to gather the required information. Certain of these cookies may be placed immediately when site users first visit our site and it may not be possible for EOL to obtain site user prior consent for these. Site users may remove these cookies and prevent future use of them by following the steps set out below.

Disabling cookies

Site users can choose to enable or disable cookies in their internet browser. Most internet browsers also enable users to choose whether to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this can be changed. For further details, please consult the help menu in the internet browser or the documentation that came with the site user’s device.

Site users can choose to delete cookies at any time however they may lose any information that enables them to access our site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is highly recommended that site users keep their internet browser and operating system up-to-date and that they consult the help and guidance provided by the developer of the internet browser and manufacturer of their computer or device if they are unsure about adjusting privacy settings.

How to change cookies settings in popular browser

Internet Explorer and Edge

https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy

Chrome

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

Firefox

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Links to other sites

Our website may include links to other sites. Please be aware that if you follow these links and leave our site that EOL cannot be responsible for your privacy and they are not governed by this privacy policy.

Amendments to our Privacy Policy

Please be aware that EOL may occasionally make changes to this Privacy Policy. Therefore, please revisit this page from time to time to ensure you are aware and satisfied with any changes we might make.

EOL’s commitment to data privacy and information security

EOL are committed to keeping its customer’s and site user’s data secure and safe.

Security measures include:

  • Internal policies and staff training on all aspects of our business
  • Regular third-party testing of our systems to ensure confidentiality and security
  • Regular testing of our information security measures to ensure business continuity and data security
  • Encryption of data on critical systems and communications
  • Security controls to protect our business and our customers

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