Difficult times require dynamic solutions – and that is what EOL are aiming to offer our Client’s during COVID-19.
We have expanded our services to include circular solutions for organisations to assist their remote workers. If your staff are struggling at home with outdated equipment – let us get them back up and running. We can procure, configure, image, upgrade and deploy directly to their home address and in addition, provide the secure collection and disposal of their legacy kit.
Remote Services
During recent events and the ongoing COVID-19 pandemic, IT departments have struggled with the challenges of supporting their workforce, trying to manage the new reality of maintaining multiple locations and remote workers at home.
Needing the support
Organisations IT support facilities are simply not equipped to manage the huge increase in the administration of facilitating the secure delivery and collection services required, to multiple remote locations.
Getting the help
With concerns over not just the extended period of home working organisations face, but also the uncertainty surrounding what permanent new arrangements might look like across the UK in the future, EOL have expanded our services to include circular solutions for organisations to assist their remote workers directly.
The Solution is here
Our newly created and entirely bespoke client portal, will allow you and your employees, to be in charge of the many changing IT requirements, now and in the future…
How it works.
If your staff are struggling at home with outdated equipment – let us get them back up and running. We can procure, configure, image, upgrade and deploy directly to their home address and in addition, provide the secure collection and disposal of their legacy kit.
The pressure and administration on your internal teams is greatly reduced – with individual staff members connecting with EOL directly to arrange everything – avoiding internal support staff having to be involved.
For an efficient way to deploy or return IT, look no further than the EOL Remote Services Portal.
Main Features
Your list of features.
Deployment
Direct to home workers – individual remote workers can log in securely and order pre-agreed available products and bundles.
Convenient Scheduled Delivery Slots
Retail look and feel for ease of use
Single Use Activation Codes – zero finance interaction with staff member
Email and SMS updates regarding the delivery process
Additional Services can include:
Procurement
Asset Tagging
Storage
Imaging
Bundles
Rotating Gold Stock
Collections
Equipment Returns/Reverse logistics/Replacement – arrange collection and/or replacement for faulty/damaged items from home user sites or stores directly
Remote workers login directly – your staff arrange the return themselves, saving on administration costs and ensuring time efficiencies.
Retail look and feel for ease of use
Packaging supply – we can provide the correct packaging in advance of collections
Equipment will be returned to EOL for processing and re/sale, upgrade, redeployment or disposal.
Single Use Activation Codes – zero finance interaction with staff members
Email and SMS updates regarding the collection process
Working for you.
Your portal will have a simple, retail style design which will fit either individuals requesting stock for remote work at home or bulk orders for delivery to site.
Pressure on internal teams is greatly reduced and individual staff members are kept up to date on their collection/delivery request.
Additional technical services can be added on including installation, PAT testing, asset tagging, on-site erasure or degaussing and more.
All of these services take the weight off of reduced internal technical support teams and provide both cost savings and greater efficiency for deployments or disposal work.
Whatever your workforce needs,
we’re here to help
Get in touch with us TODAY to find out more
As the UK’s most accredited ITAD, EOL remains focussed on enhancing our resources, capabilities and compliance in line with evolving clients’ needs and changing legislative requirements.
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