Working from Home Services

Difficult times require dynamic solutions – and that is what EOL are aiming to offer our Client’s during COVID-19.

We have expanded our services to include circular solutions for organisations to assist their remote workers. If your staff are struggling at home with outdated equipment – let us get them back up and running. We can procure, configure, image, upgrade and deploy directly to their home address and in addition, provide the secure collection and disposal of their legacy kit.

Remote Services

During recent events and the ongoing COVID-19 pandemic, IT departments have struggled with the challenges of supporting their workforce, trying to manage the new reality of maintaining multiple locations and remote workers at home.

Needing the support

Organisations IT support facilities are simply not equipped to manage the huge increase in the administration of facilitating the secure delivery and collection services required, to multiple remote locations.

Getting the help

With concerns over not just the extended period of home working organisations face, but also the uncertainty surrounding what permanent new arrangements might look like across the UK in the future, EOL have expanded our services to include circular solutions for organisations to assist their remote workers directly.

The Solution is here

Our newly created and entirely bespoke client portal, will allow you and your employees, to be in charge of the many changing IT requirements, now and in the future…

How it works.

If your staff are struggling at home with outdated equipment – let us get them back up and running. We can procure, configure, image, upgrade and deploy directly to their home address and in addition, provide the secure collection and disposal of their legacy kit.

The pressure and administration on your internal teams is greatly reduced – with individual staff members connecting with EOL directly to arrange everything – avoiding internal support staff having to be involved.

For an efficient way to deploy or return IT, look no further than the EOL Remote Services Portal.

Main Features

Your list of features.

Deployment

Direct to home workers – individual remote workers can log in securely and order pre-agreed available products and bundles.

Convenient Scheduled Delivery Slots

Retail look and feel for ease of use

Single Use Activation Codes – zero finance interaction with staff member

Email and SMS updates regarding the delivery process

Additional Services can include:

Procurement

Asset Tagging

Storage

Imaging

Bundles

Rotating Gold Stock

Collections

Equipment Returns/Reverse logistics/Replacement – arrange collection and/or replacement for faulty/damaged items from home user sites or stores directly

Remote workers login directly – your staff arrange the return themselves, saving on administration costs and ensuring time efficiencies.

Retail look and feel for ease of use

Packaging supply – we can provide the correct packaging in advance of collections

Equipment will be returned to EOL for processing and re/sale, upgrade, redeployment or disposal.

Single Use Activation Codes – zero finance interaction with staff members

Email and SMS updates regarding the collection process

Working for you.

Your portal will have a simple, retail style design which will fit either individuals requesting stock for remote work at home or bulk orders for delivery to site.

Pressure on internal teams is greatly reduced and individual staff members are kept up to date on their collection/delivery request.

Additional technical services can be added on including installation, PAT testing, asset tagging, on-site erasure or degaussing and more.

All of these services take the weight off of reduced internal technical support teams and provide both cost savings and greater efficiency for deployments or disposal work.